A Safer Way to Check Delivery and Payment Texts
Step away from the pressure to act immediately.
The essentials
The FTC advises caution with requests for personal or payment information and verification through a known contact route. A logo or polished wording does not establish authenticity.
Put it into practice
Open your usual app independently to check the order or payment. Use a contact number from that app or an existing statement, not the incoming message. Note the timing and request without following the link.
What to check
If you entered information, stop replying and use the service’s official account-protection process. Contact the payment provider directly if money may be affected. Use your country’s reporting channels and review reused passwords.
